MZ vs Final Fantasy XV: A New Empire Players - Boycott / Strike / Revolt against MZ (1st Official Boycott / Strike / Revolt)

Dear FFXVANE Developers,

We, the players of FFXVANE, would like to thank you very much for listening and hearing our voices. It takes courage to do what you just did: posting a blog to acknowledge some failures of the game. We are moving into the right direction; Small concessions that you have shown is a start but THE FIGHT FOR WHAT IS RIGHT is not over yet!!! You want players to buy your packs, and we want to enjoy the game as intended!

According to the blog post, you are working on 

- Increased progression toward 5* monsters

- New Limited Time events with rewards to obtain Monster and Astral presets (Currently in progress)

- Event Titles more relevant

- More ATP and Shields

- Crystal Title Benefits

- New GKE 

- Neutral Realm Events

- and Balancing of the existing items.

However, You have added (Since Feb 10th, 2019)

- New VIP Levels (to 120) (Feb 10th, 2019)

- New Citadel Levels (To Citadel 90) (Feb 12th, 2019)

- New Elemental Expansions that produces new Elemental Essences (Feb 12th, 2019)

- New Elemental Troops (T8 Elemental Troops) with limit on what can be train at what Citadel level (Feb 12th, 2019)
- New Elemental Blue Prints (Can no longer use your 500,000+ original prints you have in your inventory)

- New Gifting Mode (Feb 13th, 2019)

- New Hero Level (Cindy to 200) (Feb 13th, 2019)

- New Pack that takes all heroes to Lvl 200 (Feb 14^th, 2019)

- New Pack that include FULL SET Master Delegator's Gear (Feb 14^th, 2019)

- New Pack (if you buy 4) that allow you to give FULL LEGENDARY Destiny Gear (Feb 15^th, 2019)

- New Mercenary Hospital Wing that can hold up to 2m mercenaries (Feb 15^th, 2019)
- New AEGIS Gear (Feb 20^th, 2019)
- New Realm Boss - Iseultalon - that drops Lvl 13 gems while adding ability to combine up to Lvl 20 gems (Feb 21^st, 2019)
- New Gems - For City Attack and Defense (Feb 21^st, 2019)
- New Mercenary Shadow Guardians (Feb 22^nd, 2019)
- New 5* Guaranteed Monster - Gargantuan Reapertail (Feb 23rd, 2019)
- New Empire Expansion Reductions (Feb 24th, 2019)
- New Realm Boss - Mind Slayers (Feb 25th, 2019)
- New Cores and Crystal Nexus ability to use up to two cores at the same time(Feb 26th, 2019)
- New Hero Level (Noctis to 300) (Feb 27th, 2019)

See Complete List of New Features here: https://straightshooterbruce.blogspot.com/2019/03/final-fantasy-xv-new-empire-new.html

There are several key items that you may have forgotten or not acknowledged.

1. Drop rates or New Items being introduced frequently (Due to frequent releases, items (such as Destiny's Helmet) that we spent thousand of $$s on are being devalue at an astonishing rates and the stats we gained by spending thousands of $$s were erased with one $ 99 pack)
2. Resolving Lag Issues (Please do not say it is our devices, WiFi, Internet, etc...). OWN IT and make the improvements since not everyone can possibly have bad device / WiFi / Internet, etc...)
3. Eliminating Dead Empires that haven't login in over 6 months. There are so many dead empires and it is taking up space for no apparent reasons.
4. Conversion method to NEXT Tier RSS / Blue Prints / Research Scrolls / Hero Medals (Example: Gold to Platinum, Platinum to Diamonds, Diamonds to Luna Rocks – what ever you are going to call the next thing). This should not be in pack and it should be an award for hitting T3 in an event.
5. Slider bar for purchasing resources and collecting tickets, Hero APs, etc…
6. Increased quantities of resources per trade march
7. People should not be able to hit bandits or expansions under a shield
8. Ability to reinforce garrison with multiple marches
9. GEM presets like in GOW. With a click of a button, all your gems are equipped
10. Ability to trade or gift excess inventory (gear, gems, etc) to other citadels (like in GOW. Gifting feature)
11. “Choose Your Own” hero unlocks that include new releases within 48 hours
12. Update daily gifts, bank investments, vip/hero/guild events to be more relevant as most active players are above Citadel 50s. 
13. NO CUT AND PASTE responses from your Support team. They are not reading our concerns nor responding to our specific questions / concerns / issues. Their standard responses have been a) Game is working as intended, b) I will share it with our developers 
    
14. You should consider having smaller packs: $ 20, 50, 75. Many would love to spend money but not at 100$ level. The smaller packs could and would create more revenue from your smaller player base (which is around 70% of the game).
15. It is not always about making money from a few; it’s about making money from the mass. Not all new releases should equate to buying packs. Some should be given away as T3 prizes.

One last suggestions: You should create direct contacts with several players (aside from VIP Support (Tier 2) and Regular Support (Tier 1)) with direct access to your development team so that you have an AWARENESS of what is really going on in the game: what is working, what is not working, what features are needed / not needed, etc... since to be frank, your support department (VIP or regular) SUCKS and useless (they only know how to cut and paste, but never really answer the questions / issues / comments). People that you employed have no knowledge of the game except what is written in your KDB, and most of the time, they don’t even read the emails but respond so that they can close the case. (Not how many cases you close that makes you the King of the Call Center , It’s based on how many correct resolutions you gave!).

We are very sadden that we have to come to this sort of tactic / action to make you realized how broken the game is and your lack of effort in fixing the items that should have been fix by yourself a long time ago. After all, you have been running GOW , MS for 4 years prior to starting the cooperation with Square Enix! Learn from your mistake of how you destroyed GOW and MS with BBKTKTKTKTKTKT Attack powers!

We understand that our demands may seem too demanding but they are actually the game play mechanics that need fixing (due to your lack of awareness of the game you developed due to no direct players’ feedback). Up until we see more progress / commitment / improvement from you, we will be standing united and avoid participating in events such as Bloodbath, RvR, etc... or buying packs.

Signed by the following realms united across all servers:
4, 35,101, 259, 291, 293, 305, 323, 347, 359, 363, 465, 501, 505, 513, 543, 559, 569, 575, 669, 709, 741, 743, 857, 875, 879, 937, 959, 1309, 1379, 1489, 3123, 979, 1025, 1049, 1099, 1185, 1201, 1217, 1321, 1363, 1379, 1381, 1413, 1535, 1541, 1447, 1535, 1609, 1761, 1769, 1777, 1801, 1839, 1939, 1967, 2007, 2025, 2329, 3207

Original Email

Dear FFXVANE Developers,

We, the players of Final Fantasy: A New Empire, are very upset with your constant and near immediate devaluation of thousands of dollars spent.  Free-to-play and pay-to-win players alike demand better management of the game and stabilized releases of new content, such that our purchases and actions of one day are not completely negated with new releases the following day which repeat over and over again for the last two weeks.

Just within the last two weeks, you released
- New Weapon – Destiny’s Edge
- Realm Boss – Evil Moogle
- New Astral – Ifrit
- New Helmet – Destiny’s Crown
- New Realm Bosses – 4 Realm Bosses first time, then one was replaced (Midgar for Reapertail)
- New Elemental Gems
- New Destiny’s Gear Packs
- New Merc – Shadowstalkers
- New Gem – To hide the gears that are equipped
- New Elixir – Ultralixir
- New Troop Capacity Boost (up to 60m troop capacity with one pack)

- Hero Leveling Dungeon
- New Monsters to kill (Bulette)
- New Hero - Iris

- New Monster levels - goes up to 6*s now 

The following are our expectations for our continued game play, which needs immediate changes:

1 - Appropriate valuation of digital content

a)      Lower priced pack options. It is easier to spend $ 49 for ½ pack than full 99$ pack at a time. Even better if you offer $ 9 packs

b)      Releases should be less frequent (once every one or two weeks) so that most players can catch up (not all players can afford to buy packs every days)

2 - System/functionality improvements

a)      Resolve lag issues on servers, particularly in neutral realms and game crashing on the hour every hour due to event refresh

b)      Off button for all notifications

c)      Eliminate inactive empires that have had no activity after six months

3 - Game play improvements

a)      Conversion method to NEXT Tier RSS / Blue Prints / Research Scrolls / Hero Medals (Example: Gold to Platinum, Platinum to Diamonds)

b)      Slider bar for purchasing resources and collecting tickets, Hero APs,

c)      Increased quantities of resources per trade march

d)     Ability to reinforce garrison with multiple marches

e)      March presets that include monsters and traps

f)       GEM presets like in GOW. With a click of a button, all your gems are equipped

g)      Ability to trade or gift excess inventory (gear, gems, etc) to other citadels

h)      Taking out the random luck in Mythical Monster and Chest (destiny, etc) drops. This RNG is deeply flawed and needs to be taken out all together or the drops need to be fixed at a consistent rate

i)        “Choose Your Own” hero unlocks that include new releases within 48 hours

j)        Update daily gifts, bank investments, vip/hero/guild events to be more relevant as most active players are above Citadel 50s.

k)      NO CUT AND PASTE responses from Support team. They are not reading our concerns nor responding to our specific question.

4 - Event improvements

a)      More events, with more empire barriers and advanced teleports given

b)      More resources and blueprints/tomes won from events to continue game play

c)      Event schedules should allow players from the whole world instead of U.S. Players only due to time

d)     More title events and need to get rid of the titles from loosing realm after the merger war

e)      Updated crystal titles

f)       More guild kill events within realm

g)      Attainable events that are tiered by citadel level and appropriate capabilities.

We understand that this is a tall order of improvements that can not and will not happen overnight. We kindly suggest that either your CEO, VP of Marketing, or VP of Game Development reach out to DeathSpirit or GoldenEye to hear our grievances and a way to resolve some of our concerns and complaints. Up until we see your side reaching out to our side to resolve differences, we will not be buying any packs, nor participating in events such as Bloodbath, RvRs, etc…

Signed by the following realms united across all servers:
4, 35,101, 259, 291, 293, 305, 323, 347, 359, 363, 465, 501, 505, 513, 543, 559, 569, 575, 669, 709, 741, 743, 857, 875, 879, 937, 959, 1309, 1379, 1489, 3123, 979, 1025, 1049, 1099, 1185, 1201, 1217, 1321, 1363, 1379, 1381, 1413, 1535, 1541, 1447, 1535, 1609, 1761, 1769, 1777, 1801, 1839, 1939, 1967, 2007, 2025, 2329, 3207

Current Trend of FFXVANE Sales data (Gathered from www.sensortower.com) Feb 13th, 2019

(some players have fallen off the Boycott / Strike / Revolt wagon and are purchasing in-app features due to fear of being zeroed)